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Earn CEU credits at your next local HVAC association meeting. |
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Exceptional HVAC Customer
Service This high-energy, NORA Accredited training session is not for the faint-hearted. Managing and working in today’s quality-focused HVAC Company requires a person who can solve problems, speak eloquently and get things done right the first time.  Steve Coscia will share his insights and strategies which have helped thousands of business professionals achieve world-class distinction. Steve's case studies and proven methods are derived from his books and from his 20 years of customer service management. You will get sound advice you can put to use IMMEDIATELY!  Steve works with HVAC companies who are interested in differentiating themselves from the competition. Many of Steve’s strategies are derived from his book, the HVAC Customer Service Handbook. Come hear, see and believe that world-class service is achievable. |
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For Bookings Contact: |
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